Guide for Owners During a Vehicle Recall

While a Ford recall is unlikely thanks to their longstanding reputation for manufacturing well-made and dependable vehicles, sometimes things happen. When there is a risk to public safety, a Ford recall may be issued on your Ford model, and a visit to O’Brien Ford of Shelbyville may be needed to ensure your car is properly serviced. To learn more about how to handle a Ford recall, read on.

What Exactly is a Recall?

A recall is issued when a manufacturer or NHTSA decides that a vehicle, or components such as equipment, child seats, or tires, do not meet safety standards or creates a high safety risk. When that happens, the manufacturer will provide either a fix to the problem through repair or replacement or offer refunds or repurchasing options to owners in extreme cases.

Is a Recall on my Ford Model Likely?

Recalls are not common occurrences. However, when they do happen, they are typically for older models and can easily be taken care of at our Ford service center.

How will I be Notified in the Event of a Recall?

In most cases, Ford owners are notified via a letter in the mail when a recall is issued on their vehicle model. You can also check for recalls on Ford’s website. You may need your 17-character Vehicle Identification Number (VIN), which can be found on the driver’s side of your car’s windshield, on your insurance card, and on your car’s registration.
If you have questions about the recall, you can always reach out to our team for answers.

What do I do if my Car is Recalled?

We want to reassure you that in the unlikely event of a recall on your Ford vehicle, our friendly and knowledgeable team at O’Brien Ford of Shelbyville is here to assist you.
If a recall occurs on your vehicle, take a deep breath, follow the initial safety guidelines provided by the manufacturer, and then contact our team of Ford dealers. We will service any recalled part free of charge. It’s all part of the excellent customer service we pride ourselves on.