Sales: 877-986-7474
Service: 877-695-3434

FAQS: O'BRIEN FORD OF SHELBYVILLE

We’re excited to serve you at O’Brien Ford of Shelbyville, where we stock a vast selection of new and pre-owned cars and offer a friendly parts and service center. If you have some questions about what you can expect from our Ford dealership, we’re happy to answer them.

Cars

Q: Should I lease or buy a car?

A: Whether you should lease or buy a new Ford car depends on your needs and lifestyle. If you want to make a long-term investment in a car you can drive and customize as much as you want, you should buy. Leasing is a good option if you like to try out the newest models every few years.

Q: What are the advantages of buying used?

A: When you pick from among our Shelbyville used cars, you can get a nicer car with more premium options at an affordable price.

Service & Parts

Q: How important is tire rotation?

A: Tire rotation, like much of the routine maintenance we provide at our Ford service center, prolongs the life of your car, saves you money, and enhances performance and efficiency.

Q: What parts most often need to be replaced?

A: Commonly replaced car parts include oil and air filters, as well as batteries. We can help you get all the genuine Ford parts you need.

Finance

Q: Will you take my trade-in vehicle?

A: We’re happy to take your trade-in so that you can get a great deal on a new Ford truck or car without having to deal with the hassle of selling your old one.

Q: Can I refinance my car at your dealership? 

A: Our Ford finance center can not only help you obtain a car loan but refinance and adjust the terms of your contract as well.  

General

Q: Are you open on weekends?  

A: You can visit your friendly local Ford dealer 9 a.m. to 7 p.m. Monday through Thursday, 9 a.m. to 6 p.m. on Friday, and 9 a.m. to 5 p.m. on Saturday.

Q: Why should I choose your dealership?

A: Serving our community is our number one priority. When you wonder, “Where can I find a Ford dealership near me?” we want you to know you can count on us to always put your needs first, whether you want to try a new Ford Fusion or need service on your current car. See you soon!